Shipping policy

Shipping Policy

Thank you for shopping with SamaSpace. We strive to provide a reliable and convenient shipping experience. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are processed from Monday to Friday.
• Orders are not processed or shipped on Saturdays or Sundays.
• During periods of high order volume, processing may take slightly longer. If a significant delay occurs, we will notify you by email.

Shipping Time

• After processing, orders are normally delivered within 3–5 business days.
• The total estimated delivery time is approximately 4–8 business days after the order is placed.
• Delivery times may vary depending on the destination country, local carrier operations, and circumstances beyond our control.
• Delays may occasionally occur due to weather conditions, customs procedures, postal-service issues, or other unforeseen circumstances.

Shipping Destinations

We currently ship to countries within the European Union.

Customers are responsible for providing a complete and accurate delivery address. SamaSpace cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Shipping Rates

Shipping charges are calculated based on the destination and shipping method. The applicable shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to follow the delivery status of your order. Tracking information may require up to 48 hours to update after the parcel has been handed to the shipping carrier.

Multiple Packages

In certain cases, products from the same order may be shipped separately. You may therefore receive more than one package or tracking number.

Incorrect or Incomplete Addresses

Please review your delivery information carefully before completing your order. If you notice an error, contact us as soon as possible.

We cannot guarantee that an address can be changed after the order has entered processing or has already been shipped.

Delays and Unforeseen Circumstances

Delivery estimates are provided as guidance and are not guaranteed. SamaSpace is not responsible for delays caused by carriers, customs, severe weather, service disruptions, or other circumstances outside our reasonable control.

Contact Us

If you have any questions or concerns about your order, please contact our customer support team at info@samaspace.co . We are here to help.